FAQs

Take a look at some frequently asked elearning questions. Is your question not posted here? Let us know and we'll do our best to answer it on this page.

Faculty FAQs

What are my options for exams?

Please consult with your Department or Program Chair to find the most appropriate solution for exam alternatives. Note that use of the “Tests & Quizzes” function in OWL is strongly discouraged because it places significant demands on the system. We recommend OWL functions like “Assignments” instead.

How can I allow extra time in the Assignment Tool for students who require accommodation?

Option #1

We recommend creating two copies of the assessment in the Assignments tool, one released only to the student(s) that require accommodations and the other for all other students.

  1. Create a new Group in Site Info
    • This new group should only have the student(s) that require accommodations
  2. Create a new assessment in the Assignment Tool
    • Enter a unique Title (ie. Take Home Exam – Extra Time)
    • Under Assign To
      • Select the option ‘Each individual member of the selected group(s)’
      • Select the group you created in step 1
    • Under Availability adjust the Due Date and Accept Until Date accordingly
    • All other assessment information (ie. Instructions, grade options, etc.) can be the same as the original assessment
  3. Instruct the student(s) which assessment they should submit to

 

Option #2

Extend the Accept Until Date of an assessment in the Assignments tool, to meet accommodation requirements. Please note that this method of providing accommodations will allow all students to submit to the assignment after the due date but can be easily identified with a ‘late’ marker.

  1. Edit an existing assessment or create a new assessment in the Assignment Tool
    • Under Availability adjust the Due Date and Accept Until Date accordingly
      • Due Date – set to when the assessment is due for most students
      • Accept Until Date – set after the Due Date to when the assessment is due for students that require accommodations
  2. Instruct the student(s) about the different submission dates
  3. When grading sort by Submitted (timestamp)
    • All submissions submitted after the Due Date, including students that require accommodations, can be identified with a ‘Late’ marker
    • Students that require accommodations should not be penalized during grading
    • All other student submissions marked as late can be marked accordingly by the instructor

How can I allow extra time in the Tests & Quizzes Tool for students who require accommodation?

We recommend creating two copies of the quiz in the Tests & Quizzes tool, one released only to the student(s) that require accommodations and the other for all other students. In order to achieve this, you would need to complete the following steps:

  1. Create a new Group in Site Info
    • This new group should only have the student(s) that require accommodations
  2. Duplicate an existing quiz in the Tests & Quizzes Tool
    • In the Working Copies tab, find the quiz you wish to duplicate, click the Select Action dropdown box and choose Duplicate
    • A copy of the quiz will appear in the Working Copies tab (Eg: Unit Test – Copy #1)
    • If you have not created a quiz, please see Tests & Quizzes > Create an Assessment
  3. Edit quiz settings and publish
    • A new quiz will appear. (Eg: Unit Test – Copy #1) click the Select Action dropdown box and choose Settings
    • In the “About this Assessment” section, rename the test (eg: “Unit Test – Extra Time”)
    • In the “Availability and Submissions” section, change the Assessment Released To dropdown from “Entire Site” to your accommodations group created in step 1
    • Modify additional quiz settings accordingly to meet accommodation requirements, which can include:
      • Due Date
      • Time Limit
      • Number of Submissions
    • Click Save Settings and Publish

What are my options for providing lectures?

It is strongly recommended that you pre-record your lectures whenever possible using the following tools:

Due to the anticipated increase usage of third-party streaming services, like Zoom and Collaborate, within Western and other institutions worldwide, users may encounter more technical issues during a live lecture. By providing pre-recorded lectures, you could reduce the amount of technical issues you may encounter during a live lecture. In addition, pre-recorded lectures can allow students to review the lecture material.

How can I pre-record my lectures using PowerPoint?

PowerPoint Recording is available. (Keep an eye on the video tutorials section for more info to come)

Instructions on installing office can be found via Microsoft's official page

How do I give my students my pre-recorded lectures and other course materials?

You can upload your course material and pre-recorded lectures into the Resources tool found in your OWL course site.

If I wanted to do a live lecture, what are my options?

It is strongly recommended that you pre-record your lectures whenever possible. If you must have a live lecture you may use any of the following tools that can be found in OWL:

Please keep in mind that Zoom can only support up to 300 users in one live session and Collaborate can only support up to 250 users in one live session.

What resources are available to my students how are learning online for the first time?

Student Experience has a developed a set of resources to help students transition to remote learning. Please visit their website.

Video tutorials for students for various OWL tools are also available. You can add them to your OWL course site or share links to them with your students via email.

What are my options for providing office hours?

Zoom can be used to schedule office hours with specific students or as a virtual drop-in.

How can I get help setting up my OWL site?

Where can I get a copy of the office suite for home?

What should I do for student/group presentations?

Please see our webinar on groupwork for strategies on how to set up groups and group assignments in your OWL course. Group presentations may be facilitated via Zoom or Collaborate, although these should presented to only the instructor or to small groups in order to reduce load on the system

How could I encourage discussion? Can I use a conference call for discussion?

We suggest asynchronous tools to encourage discussions such as VoiceThread, or the Forums tool. While you can use Zoom or Blackboard Collaborate for small groups and office hours, we do not recommend it for large classes.

What should I do about attendance?

While students were at Western, they have had regular classroom time blocked out. However, many will be traveling in the coming days and/or find themselves adjusting to a new routine where they may not be able to access their electronic devices at the time needed to be a “live” in class. For this reason, consider posting recordings for students view by a specific deadline and not making attendance mandatory.

What copyright considerations should I be aware of as I post lecture material online?

Copyright @ Western has created a resource to help instructors think through copyright concerns as you rapidly shift your content online. Please email copyright@uwo.ca for further assistance. You might choose to apply a Creative Commons License to the material you post online. Wondering how to select the appropriate license? This online tool can help you decide.

Student FAQs

Where can students get technical support?

Western students can contact the WTS Helpdesk for technical support or view OWL Help for online documentation.

Where can I access course material?

Most instructors will upload course material in either the Resources or Lesson tool in the OWL course site.

As a student, where do I submit my assignment?

Most instructors will have students submit to the Assignment tool found in the OWL course site. It is recommended that you have a stable internet connection when submitting an assignment.

Ensure to keep a copy of your Submission ID and/or confirmation email when successfully submitting an assignment.

As a student, where do I take a quiz?

Students can take a quiz in the Tests & Quizzes tool found in the OWL course site. It is recommended that you have a stable internet connection when taking a quiz.

Ensure to keep a copy of your confirmation number when successfully submitting a quiz.

What is happening to my exams?

As of March 13, Western has announced that exams will not take place in-person. More details regarding exams will be provided in the days ahead.

What should I do for student/group presentations?

If you are a student who is tasked with completing group assignments, there are several ways for you to collaborate with your other team members. Microsoft Teams is an option that combines shared file storage, a collaborative notebook and chat functionality. OneDrive is a good option for sharing documents, presentations and video.

What resources are available to me on learning online for the first time?

Student Experience has a developed a set of resources to help you transition to remote learning. Please visit their website. Video tutorials for students for various OWL tools are also available.